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Quick answers about entries, results and payouts — and a real person when you need one.
Frequently asked
How do I enter a draw?
Pick your 6 numbers from 1–49 on the £1,000,000 Draw page, add the ticket to your basket and pay by card. Your entry is confirmed the moment payment clears.
Is there a free way to enter?
Yes. A free postal entry route is available for every draw, and postal entries have exactly the same chance of winning as paid ones.
When are the results published?
Winning numbers are published on the Results page right after the live draw closes, together with the verified payout status of each winner.
How do I get paid if I win?
Prizes are sent to your Prize Wallet, and cash payouts are transferred to your verified bank account after identity checks.
Can I get a record of my entries?
Every order produces an official stamped receipt you can save or print, and all entries stay listed in your wallet.
